Ford Sales Consultant
A Ford sales consultant is not just a representative who communicates product knowledge but also plays a crucial role in delivering a great customer experience and strengthening the Ford brand.
Every sales consultant at a Ford dealership is certified from their first day on the job and receives a unique identification code (STARS ID).
Customers can use this ID to verify the consultant’s identity through the official website, ensuring that they are dealing with an authorized dealership employee.
This process helps build trust and guarantees that customers receive service from a qualified sales consultant who meets Ford’s standards.
Ford Sales Consultant
A Ford sales consultant is not just a representative who communicates product knowledge but also plays a crucial role in delivering a great customer experience and strengthening the Ford brand.
Every sales consultant at a Ford dealership is certified from their first day on the job and receives a unique identification code (STARS ID).
Customers can use this ID to verify the consultant’s identity through the official website, ensuring that they are dealing with an authorized dealership employee.
This process helps build trust and guarantees that customers receive service from a qualified sales consultant who meets Ford’s standards.
Ford Sales Consultant Development Program
Ford has established essential training and learning programs covering product and service knowledge, sales skills, personality development, and delivering exceptional customer experiences.